HOSM 286 Walt Disney World College Internship

The Walt Disney World College Internship is a unique educational, learning, work, and interpersonal relationship experience especially designed to increase practical knowledge. Students may receive credit after they have interviewed, been chosen for the Disney College Program, and successfully completed one semester, depending on their major. The semester includes working and course work at Walt Disney World in Orlando, Florida.

Credits

1-9

General Education Competency

[GE Core type]

HOSM 286Walt Disney World College Internship

Please note: This is not a course syllabus. A course syllabus is unique to a particular section of a course by instructor. This curriculum guide provides general information about a course.

I. General Information

Department

Business

II. Course Specification

Course Type

Program Requirement

General Education Competency

[GE Core type]

Credit Hours Narrative

1-9

Grading Method

Pass/fail

Repeatable

N

III. Catalog Course Description

The Walt Disney World College Internship is a unique educational, learning, work, and interpersonal relationship experience especially designed to increase practical knowledge. Students may receive credit after they have interviewed, been chosen for the Disney College Program, and successfully completed one semester, depending on their major. The semester includes working and course work at Walt Disney World in Orlando, Florida.

IV. Student Learning Outcomes

Upon completion of this course, a student will be able to:

A. Identify and discuss the Disney Brand "Customer Service." B. Demonstrate excellent customer service skills C. Discuss and demonstrate professional communication skills (written, orally and physically) D. Describe and demonstrate professional skills needed in the work place. E. Describe training formats and procedures. F. Discuss conflict resolution activities. G. Identify marketing objectives. H. Identify and discuss goal setting objectives.

V. Topical Outline (Course Content)

A. Leadership in hospitality B. Workforce development C. Professionalism in the workforce D. Student planning his/her progression

VI. Delivery Methodologies

Required Assignments

Student will complete weekly communication with CSI Program Coordinator Intern will be punctual and professional at all times Review goals and receive feedback from supervisor and college program manager Complete a reflective journal discussing what intern has learned and accomplished during the internship Complete internship

Required Exams

Monthly reviews Monthly reflective writing pieces Final interview with supervisor Final interview with college program manager

Required Text

None

Specific Course Activity Assignment or Assessment Requirements

Student will complete weekly communication with CSI Program Coordinator Intern will be punctual and professional at all times Review goals and receive feedback from supervisor and college program manager Complete a reflective journal discussing what intern has learned and accomplished during the internship Complete internship Monthly reviews Monthly reflective writing pieces Final interview with supervisor Final interview with college program manager