CISS 110 Troubleshooting the PC*
Through hands-on activities, lectures, and demonstrations, students will acquire a functional knowledge of computer software troubleshooting, and hardware troubleshooting.
CISS 110Troubleshooting the PC*
Please note: This is not a course syllabus. A course syllabus is unique to a particular section of a course by instructor. This curriculum guide provides general information about a course.
I. General Information
Department
Information Technology
II. Course Specification
Course Type
Program Requirement
Credit Hours Narrative
2 Credits
Semester Contact Hours Lecture
30
Prerequisite Narrative
CISS 107
Corequisite Narrative
CISS 110L
Grading Method
Letter grade
III. Catalog Course Description
Through hands-on activities, lectures, and demonstrations, students will acquire a functional knowledge of computer software troubleshooting, and hardware troubleshooting.
IV. Student Learning Outcomes
Upon completion of this course, a student will be able to:
- Identify, install, and configure PC Hardware
- Identify, install, and configure laptop and related hardware
- Install and configure a printer
- Configure networking devices
- Understanding of operating systems and file systems
- Implement disaster prevention and recovery methods
- Configure virtualization
- Implement tools to detect, remove, and prevent malware
- Implement security best practices
- Manage mobile devices
- Demonstrate proper OS and workstation troubleshooting techniques
V. Topical Outline (Course Content)
One of the goals of the Information Technology Department is to continuously evaluate course content and modify the delivery and subject matter as necessary to provide the students with the best opportunity at success. Part of this is brought about by labor market demands and other changes come about by using outcome assessments. Throughout the course you will be completing assignments, quizzes, and tests and from the scores you receive, you will be able to determine how well you are absorbing the information. As an instructor, I will use your test scores and the assessment model to assess the validity of the material and presentation methodology. All outcomes tie directly into the college’s mission statement and the Information Technology instructional goals.
VI. Delivery Methodologies
Required Assignments
List of assignments provided in class schedule
Required Exams
Midterm and final exam
Required Text
TestOut PCPro online curriculum
Specific Course Activity Assignment or Assessment Requirements
List of assignments provided in class schedule Midterm and final exam