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Computer Support Technician, Intermediate Technical Certificate

Identify, configure, and troubleshoot basic computer hardware components.

Identify, configure, manage, and troubleshoot computer storage devices.

Understand and establish simple network connections.

Install and maintain a computer operating system.

Recognize and configure different mobile devices.

Meet or exceed the overall national average on the PCPro exam from TestOut. A passing score is 1360 out of 2000.

Major Code: 4330T

**Alternative plans of study available by contacting your advisor

Fall Semester Freshman Year

CISS 107Computer Essentials

4 Credits
CISS 213CISCO Networking I

1 Credit
CISS 212CISCO Lab

3 Credits
MATH GEAny Gen. Ed. Math Course

3 Credits
SOCS GEAny Gen. Ed. Social and Behavioral Way of Knowing Course

3 Credits
Total Credit Hours:14

Spring Semester Freshman Year

CISS 110Troubleshooting the PC*

2 Credits
CISS 110LTroubleshooting Lab*

1 Credit
CISS 131Server Technologies I*

3 Credits
CISS 212CISCO Lab

3 Credits
CISS 216CISCO Networking II

1 Credit
CISW 125Introduction to Programming

3 Credits
ENGL 101Writing and Rhetoric I

3 Credits
Total Credit Hours:16

*Prerequisite or Corequisite required

Total Credit Hours: 30