Program Outcomes
To prepare medical assistants who are competent in the cognitive (knowledge), psychomotor (skills), and affective (behavior) learning domains to enter the profession.
Incorporate critical thinking skills when performing patient care, interacting with patients and/or visitors, medical providers, other medical office staff, or third-party payers in the medical office.
Use professional, effective, tactful, sensitive, culturally diverse, empathetic communication skills to interact with patients and/or visitors, medical providers, other medical office staff, or third-party payers in the medical office.
Demonstrate an understanding of the medical assistant’s legal, ethical, and personal boundaries when providing patient care while understanding patients’ rights, HIPAA, individual state laws, and accurate reporting and documentation.
Recognize potential unsafe working conditions and demonstrate knowledge of protective practices used in the medical office setting.